Last Updated: October 6, 2026
This Refund & Cancellation Policy applies to all services, digital products, and recurring subscriptions purchased on https://webgrowthly.com via our Merchant of Record, Paddle.com.
1. Subscription Cancellations
- Monthly Retainers: You may cancel your recurring subscription (e.g., Local SEO retainers or profile management) at any time prior to your next billing renewal date.
- How to Cancel: You can cancel your subscription by logging into your buyer portal via https://paddle.net or by emailing us at [contact@webgrowthly.com] at least 48 hours prior to your renewal date.
- Post-Cancellation Access: Once canceled, your service will remain active until the end of the current paid billing cycle. You will not be charged for subsequent billing cycles.
2. Free Trials (If Applicable)
If WebGrowthly offers a free trial or promotional evaluation period:
- You will be notified of the trial duration at checkout.
- Unless canceled before the trial period expires, your subscription will automatically convert into a paid recurring subscription charged by Paddle to your designated payment method.
3. Refund Parameters
Due to the immediate labor, strategy development, and digital resources allocated upon onboarding:
- Completed Service Deliverables: One-time audit fees, custom website setup fees, and billable service hours that have already been executed are strictly non-refundable.
- Discretionary Refunds: Non-fault refund requests are evaluated on a case-by-case basis. If you believe a service was not rendered according to the agreed proposal due to technical or agency failure, please submit a claim to [contact@webgrowthly.com] or https://paddle.net.
4. Statutory EU/UK Consumer Right of Withdrawal
If you are purchasing as a consumer located in the European Union or United Kingdom:
- Under applicable consumer law, you have a statutory 14-day right of withdrawal from the date of purchase.
- Exception: By requesting or consenting to the immediate performance of digital services (such as starting SEO work or web builds immediately upon payment), you acknowledge that your right of withdrawal is waived once performance has commenced with your express consent.
5. Billing Inquiries & Chargebacks
All billing inquiries, refund requests, and sales tax/VAT refund requests must be routed through Paddle within 60 days of purchase via https://paddle.net. We encourage clients to contact us directly to resolve any service issues before initiating a payment dispute or chargeback with their card issuer.